Introduction
A highly analytical and results-driven IT professional with a BSc in Computing and Finance degree, specializing in network troubleshooting, system maintenance, and technical support. I possess extensive knowledge in cybersecurity, cloud security,and IT operations, with hands-on expertise in network administration, system security, in addition to ensuring optimal ICT infrastructure performance. Proficient in diagnosing complex technical issues and delivering effective solutions for both hardware and software environments, I am adept at ensuring minimal downtime, optimizing system performance, and enhancing user experience through proactive troubleshooting and precise issue resolution.
Core Strengths
- Network Security (Fortinet, Cisco, Wireshark)
- VPN Configuration (OpenVPN, Cisco AnyConnect)
- Firewall Management (FortiGate, Cisco ASA)
- Cloud Platforms (Microsoft Azure, AWS)
- SIEM Systems (IBM QRadar, Splunk)
- Incident Management
Work Experience
Graduate Trainee Manager | Choppies Distribution Center
April 2024 - March 2025
Francistown
Desktop Support Intern | Botswana Power Corporation
December 2023 - April 2024
Francistown
Information Management Attaché | Debswana Diamond Company
June 2023 - August 2023
Gaborone
Projects
Cybersecurity Challenges and Simulations
ICASA IGNITE Cybersecurity Program | 2024
Health App for Cardiomegaly Detection
UNESCO India Africa Hackathon | 2022
Education
Academic Qualification
BSc in Computing with Finance | University of Botswana | 2023
Certifications
- ICASA IGNITE Cyber Security Course | Scratch and Script Limited | 2024
- Cisco Network Support and Security | Cisco | 2024
- Cybersecurity Fundamentals | IBM | 2024
- Microsoft Certified: Security, Compliance, and Identity Fundamentals | Microsoft | 2023
- Microsoft Certified: Azure Fundamentals | Microsoft | 2023